Returns & Exchanges
At BJJ Fanatics, we want to ensure you are completely satisfied with your instructional videos and gear. If you are not happy with your purchase, you can return physical goods or request a credit for digital content within 30 days of purchase.
Initiate Your Request
Contact our customer support team with your order number and the specific items you wish to return or exchange.
Prepare the Package
For physical gear and apparel, ensure items are unworn, unwashed, and in their original packaging with all tags attached.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing